Orders & Shipping
We currently ship exclusively within the USA. However, we’re actively in the process of forming partnerships for global distribution. To stay updated on when we expand our shipping to other countries, consider subscribing to our newsletter. You’ll find the signup box in the page footer. Rest assured, we’ll keep you informed about new countries added to our distribution network.
Send your inquiry to [email protected] and please include your order # in the subject line of your email. We will do our best to respond within 1 business day. Please keep in mind, we are a small, local support team so we don’t answer emails on Sundays and we generally don’t respond in the middle of the night.
One of our shipping partners transports packages from the warehouse to a USPS dropoff for delivery at a customer’s address, but when they drop off at USPS, it sometimes shows as delivered at the mailbox even though it is only been dropped off at the USPS. Maybe give it another couple of days before you decide that your order hasn’t been delivered. It should still be on the way. If you haven’t received your order within a couple of days of your tracking link showing that it was “delivered,” please reach out via email to [email protected] and be sure to include your order # in the subject line.
Occasionally, the warehouse will prepare a shipping label before realizing that one of the items on an order is out-of-stock. When that happens, the label won’t see any movement until the product is back in stock and can be shipped. If you notice this happen with one of your orders, feel free to reach out at [email protected] and include your order # in the subject line. We will research your order for you to help you find out the status of your package.
When your package ships, you will receive an email with a tracking link. Please keep in mind that you will get an email the moment the warehouse creates a label to get your order ready for shipping. On rare occasion, as the warehouse is packing your order, they’ll realize one of your items is out of stock, so they’ll put your order aside until the order is back in the warehouse and they can ship everything all at once.
If you see on your tracking link that your package seems to be stuck somewhere along the way, first, check some of the other questions in this FAQ. They may answer your concern. If you have other questions, feel free to reach out to [email protected].
All Other Questions
Please submit all business, vendor, and media inquiries via the form on this page.
If you want to send a message, you have a few options to choose from. If you’re a fan of social media, you can connect with him on various platforms; simply check out the links in the footer. Leaving comments on his posts or updates is a great way to reach out. If you prefer a more direct approach, you can use the email form below. This form directs messages to a dedicated fan address, where both the musician and his team keep an eye out. While he receives assistance in managing the messages, rest assured that your message will definitely catch his or his team’s attention.
A CD is definitely in the works. Stay tuned. If you’re not already subscribed to the newsletter, please sign up. We will announce any new merch, including a CD, as soon as it is available.
The only authorized sellers of Oliver Anthony Music merch are this website (oliveranthonymusic.com) and the official vendors who appear at his shows. If you’re buying merch anywhere else, you’re buying unauthorized merch and you are not supporting Oliver Anthony Music.
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